Belgian Institute for Postal services and Telecommunications
BIPT publishes the observatory of the postal services.
If you are unhappy with the treatment of your complaint by a postal operator, you can bring the case before the Office of the Ombudsman for the Postal Sector.
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Cartography
This cartography collects and shows the data of all postal operators’ postal points on the map of Belgium.
>Read morePracticalities
- How can I find the closest red post-box and the last post-box clearance?
- What speed and what volume do I need?
- I am a radio amateur and I would like to change my call sign. What should I do?
- Does my VHF transmitter has to be equipped with ATIS?
- Wi-Fi network disturbed?
- May I stamp my letter using old stamps the value of which is still expressed in Belgian francs?
- Can I use a PLB in Belgium aboard a ship?
- >Go to all FAQs
- Technical possibilities to get Internet access
- How do I keep my mobile internet expenses under control?
- How can you know how much roaming will cost you?
- In which countries does the European roaming regulation apply?
- Calling, texting and surfing while abroad: how does it work?
- How can I end the various contracts with all the operators?
- What needs to be taken into account?
- How does the migration from one provider to another work?
- >Go to all FAQs
- Can you keep your number?
- Who is eligible for the social tariff?
- Which operators provide the social tariff?
- Unknown missed call? Do not just return the call!
- How to apply for the social tariff?
- In which countries does the European roaming regulation apply?
- Fraudulent text messages or or calls
- Which type of line?
- >Go to all FAQs
- Can I use a PLB in Belgium aboard a ship?
- What is the procedure to notify the use of microphone frequencies at a concert? Do specific frequencies have to be reserved or only a number of frequencies in the bands concerned?
- I want to install a CB equipment in my vehicle. What do I have to do?
- I am using alarm equipment on 868 MHz. Is that legal in Belgium and is a licence required?
- What are the legal conditions for the use of a point-to-point connection in the 2.4 and 5 GHz bands?
- I have to perform tests for the use of car radars in the 76-81 GHz band based on the usual standards. How do I go about this?
- Am I allowed to carry out tests on Belgian territory with equipment that bears no CE marking?
- Am I allowed to use a GPS of the Garmin Astro 100 type to track my dog during a game hunt?
- >Go to all FAQs
- May I stamp my letter using old stamps the value of which is still expressed in Belgian francs?
- I do no longer wish to receive unaddressed publicity – how do I make this known?
- What quality standards does the universal service provider have to comply with?
- What are single piece tariffs ?
- For which services can I appeal to a postman on his round?
- What if an item is insufficiently stamped?
- Which items do not need to be stamped?
- Whom may I appeal to for the delivery of my registered items?
- >Go to all FAQs
News
Hot news
22-24 September: website maintenance
Due to a technical maintenance operations, access to our website and to our electronic... read more
Survey of BIPT on your phone, Internet and television...
Profacts has been entrusted by BIPT with a survey on the consumption habits of the... read more
Postal users want a high-standard service and are...
Furthermore postal users attach importance to a close-knit, carefully located network... read more