Belgian Institute for Postal services and Telecommunications

Brussels, 2 October 2019 – Apps to make calls or send messages over the Internet, the so-called “over-the-top” services (OTTs), such as WhatsApp and Facebook Messenger are more and more popular. This is demonstrated by the latest consumer survey of BIPT. The satisfaction scores are...

Brussels, 27 September 2019 – BIPT has approved an average increase in the postal tariffs of bpost of 11.4%. As a consequence, as of 1 January 2020, bpost will be allowed to raise the tariffs for the small users basket, i.e. the national and international standard letters and parcels for private...

Brussels, 6 September 2019 – In a ruling of 4 September 2019 the Market Court considered unfounded the appeals of Telenet, Brutélé and Nethys against the decisions of the CRC of 29 June 2018 obliging them to open their networks to competitors.

Brussels, 5 July 2019 - BIPT and the media regulators have published draft decisions proposing new monthly wholesale tariffs for access to the cable operators’ networks. These draft decisions aim at promoting competition by ensuring that alternative operators pay a fair tariff to use these networks....

Brussels, 28 June 2019. The annual statistics report of the electronic communications sector published by BIPT shows a high investment rate in 2018. Although the increase in electronic communications prices is slowing down for the second year in a row in 2018, we are still lagging behind compared to...

Brussels, 9 May 2019 – On 15 May 2019, the international rates will be capped both for fixed and mobile services. From that time on it will be cheaper for residential users to call or text from Belgium to another EU country. In principle, operators will not be able to charge more than 19 euro...

In a Decision of 24 April 2019 and due to non-compliance with a previous Decision of BIPT and with the regulation on the prior identification of end-users of prepaid cards, BIPT imposed a €394,070 fine as well as a new series of mandatory measures on Lycamobile. Download File (PDF...

Brussels, 29 March 2019. BIPT publishes today its draft decision on the wholesale high-quality access telecoms market (leased lines and similar services). The draft decision indicates that Proximus continues to be dominant in this market which primarily interests undertakings. As a consequence, BIPT...

Brussels, 4 March 2019 – BIPT has published today a decision imposing a 300,000 euro administrative fine on Telenet. BIPT has imposed this fine because Telenet did not indicate the Easy Switch ID in a straightforward manner on the invoices of its business customers having subscribed...